Contact & Support
We’d love to hear from you! Whether you have a question about our products, an order, or just want to share your experience, our team is here and ready to help.
Find Answers Instantly
For quick answers to common questions about shipping, returns, and our ClariFlow™ shower head, please visit our Help Center.
Send Us a Message
For all other inquiries, please use the form below or email us directly. We do our best to respond to all messages within 24 business hours.
Direct Contact Information
Address: Head office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ United Kingdom
Customer Support Email: support@liwacare.com
9:00 AM – 5:00 PM BST (British Summer Time, GMT+1)
10:00 AM – 6:00 PM CEST (Central European Summer Time, GMT+2)
We look forward to connecting with you!